TaxDome Preguntas frecuentes de la Academia

¿Tiene alguna pregunta sobre TaxDome Academy? ¡Encuentra las respuestas en nuestras FAQ!

• ¿Cómo me conecto a la Academia?

• ¿Quién puede seguir los cursos de la Academia?

• ¿Cuánto cuesta?

• ¿Cómo puedo hacer un curso?

• ¿En qué consiste un curso?

• ¿Cuánto dura un curso?

• ¿Qué obtendré al terminar el curso?

• Where can I find my credentials?

• Why do I need a credential?

• How can I share my credential on social media?

• ¿Qué cursos están ya disponibles?

• ¿En qué orden debo aprobar los cursos?

• ¿Cómo puedo restablecer mi contraseña?

• ¿Y si tengo una pregunta que no está en estas FAQ?

1. ¿Cómo me conecto a la Academia?

If you are logged in TaxDome portal, you don’t need to enter anything else! Otherwise, use the email address and password for your TaxDome portal login.

2. ¿Quién puede seguir los cursos de la Academia?

Whether you are a trial or subscribed user—you can check out the Academy, take the free courses and enhance your TaxDome skills in less than an hour!

3. ¿Cuánto cuesta?

La matrícula es gratuita en la Academia TaxDome . ¿Qué te parece?

4. How do I take a course?

Log in to the Academy , then choose a course from the curriculum. Each course contains short instructions on how to take it and get a credential of completion. Some courses are gathered in folders as sets.

5. What does a course consist of?

Each course is divided into lessons with text, graphics and video. Sometimes, once you complete a lesson, you take a short quiz that includes three to seven questions. By taking the quizzes, you both test and solidify your knowledge. Once you have completed all of the lessons and aced your tests, you receive a credential of completion for the course.

6. How long does one course take?

Cada una de ellas no debería durar más de una hora y media.

7. What will I get after completing a course?

You’ll get a ton of new skills and be able to set up your TaxDome account so that you get the most out of our automations for your practice—plus, a credential of completion, because you rock!

8. Where can I find my certificates?

You can find them on your Credentials page. To access this page, click the profile icon at the top right, select My Learning from the drop-down menu, then choose Credentials.

9. Why do I need a credential?

It’s an acknowledgment of your full command of TaxDome. Plus, add the unique credential link to the list of services you provide or share it on social media. And you know that section on résumés that says “Special Skills”? You can pop it in there too!

10. How can I share my credential on social media?

Open the Credentials page, find the credential you want to share, click the Share icon and select the platform you’d like to share it on.

11. Which courses are already available?

TaxDome Academy offers comprehensive courses covering all major aspects of the platform. Available course topics include:

• Onboarding
• Collect client info easily with organizers
• Document exchange
• Facturación
• Workflow automation
• Manage your team and enhance collaboration
• Comunicación con el cliente
• Bookkeeping in TaxDome
• Tax preparation in TaxDome
• Payroll in TaxDome

Visit TaxDome Academy to explore all available courses.

12. In which order should I pass the courses?

You are free to pass courses in any order, but we advice to start from the Onboarding set of courses.

13. How do I reset my password

Forgot your password or need to change it? Click the profile icon in the top-right corner, go to Settings, then select Change Password. Alternatively, on the login page, click Forgot Password? The password reset link will be sent to your email.

14. What if I have a question that isn’t in this FAQ?

Reach out to our support team ! We are here to help and answer your questions.