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Accede a TaxDome

To access TaxDome, you’ll need to sign in to your account. TaxDome offers multiple authentication options for secure and convenient access.

Step 1. Access the sign-in page/screen

  1. Navigate to TaxDome home page and click Log in.

Alternatively, go to your portal login page using your TaxDome domain or custom domain ( see here how to add your domain/subdomain to your TaxDome account).

  1. Select the appropriate sign-in option based on your account type:

Once you install the Windows application , you can launch the application from the Start menu:

  1. Click the Start icon

  2. Type TaxDome in the search bar

  3. Select it from the results.

To begin using the TaxDome Windows application, you’ll need to sign in to your TaxDome account. Select the appropriate sign-in option based on your account type:

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Nota

Team members must have the Gestionar documentos access right y be assigned to at least one client account or have the Ver todas las cuentas access right to log in to the Windows app.

Una vez instalada la aplicación móvil TaxDome en tu dispositivo Android o iOS, abre la aplicación y elige tu opción en función de cómo te registres:

Tus credenciales de usuario de TaxDome no volverán a solicitarse a menos que cambies tu contraseña.

Step 2. Enter your credentials

 Choose your option depending on whether you sign in:

Iniciar sesión con tu cuenta de Google se considera una mejor práctica por dos razones:

  • Seguridad. Como utilizas unas únicas credenciales de Google para muchos sitios web diferentes, no tienes que recordar muchas contraseñas distintas. Por tanto, puedes crear una sola contraseña segura para la cuenta de Google y despreocuparte de la seguridad. 

  • Convenience. You don’t have to spend time entering your password manually, and you don’t need to verify your identity using a one-time code sent to your email. Also, if you need to check something in TaxDome when you’re away from your work computer, you can definitely use your Google account if you don’t remember your TaxDome credentials.

Sign in with Google account

To sign in using your Google account:

  1. Haz clic en Iniciar sesión con Google.
  1. Haz clic en la cuenta que quieras utilizar para TaxDome (si has iniciado sesión en tu cuenta de Google) o introduce tu correo electrónico y contraseña de Google (si has cerrado sesión). 

  2. Pulsa Continúa.

To sign in using your Google account:

  1. Decide cuánto tiempo quieres permanecer conectado. La configuración por defecto es de ocho horas, pero puedes cambiar la duración.

  2. Click Sign in with Google. This will open the Sign in with Google page in your browser.

  1. Haz clic en la cuenta que quieras utilizar para TaxDome (si has iniciado sesión en tu cuenta de Google) o introduce tu correo electrónico y contraseña de Google (si has cerrado sesión).
  1. Pulsa Continúa.

To sign in with your Google account: tap Sign in with Google and link your account. After linking, you’ll automatically proceed to the next screen.

To sign in with your Apple account (iOS only): tap Sign in with Apple to link your account using your Apple ID.

Once signed in, you’ll be prompted to set up additional security features like passcode and biometric authentication .

Sign in with email and password

Sign in by entering your TaxDome email address and password, then clicking Log in.

To sign in using your email and password:

  1. Introduce la URL de TaxDome de tu empresaque elegiste durante el registro (por ejemplo, taxesbesttaxdome.com), la dirección de correo electrónico y la contraseña TaxDome . Si utilizas un dominio personalizado, no lo introduzcas aquí.
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Nota

You won’t be able to use the TaxDome Windows application until registered on TaxDome.
  1. Decide cuánto tiempo quieres permanecer conectado. La configuración por defecto es de ocho horas, pero puedes cambiar la duración.

  2. Click the Login button or press Enter on your keyboard.

To sign in using your email and password, enter your TaxDome email address and password and tap Sign in to access your account.

Step 3. Pass the verification

After entering your credentials, verify your identity using one of the following authentication methods:

Email verification (OTP)

If you signed in with email and password, you’ll need to verify your identity using a one-time code sent to your email. This security measure is required for all users and helps protect your account from unauthorized access.

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Próximamente

Enhanced security with one-time codes sent to email is being rolled out to firms. If you don’t see this feature yet, it will be available for your firm soon.
  1. Check your email for a message with the subject line Your TaxDome login code.

  2. Enter the 6-digit code from the email.

  3. Check Remember this device for 30 days if you want to skip verification on this device for the next 30 days.

  4. Haga clic en Continuar.

The code expires after 10 minutes. If you enter an incorrect code 10 times, you’ll need to request a new one.

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Consejo

If you don’t receive the email code, check your spam folder or click Resend code. You can request a new code every minute.

If you’re unable to receive the email code, click Get code via SMS to receive a verification code via text message instead (available if you have backup authentication method (SMS) configured) or click Contact us to reach out for assistance.

After entering your email and password, you’ll receive a verification code to your email to complete sign-in.

  1. Open the email with subject line Your TaxDome login code and copy the 6-digit code.

  2. Return to the TaxDome desktop app and paste or enter the code.

  3. Click Continue to access your account.

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Consejo

Didn’t receive the code? Check your spam folder or click Resend code to get a new one. Codes expire after 10 minutes.

After signing in with email and password, enter the 6-digit code sent to your email to verify your identity. The code expires in 10 minutes. If a new code is needed, tap the back arrow and re-enter your email address and password.

Once signed in, you’ll be prompted to set up additional security features like passcode and biometric authentication .

Autenticación de dos factores

Two-factor authentication using an authenticator app is an alternative method which replaces email verification (OTP) and provides stronger security.

If it is enabled, you’ll need to verify your identity by entering an authentication code.

Open Google Authenticator or a similar app on your smartphone, then enter the provided code to complete sign-in.

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Nota

El código de Google Authenticator cambia cada 30 segundos, así que si no es aceptado por TaxDome, introduce el nuevo que veas en la aplicación.
  1. Abre Google Authenticator o la aplicación de verificación que utilices.

  2. Introduce el código recibido en tu smartphone.

  3. Pulsa Continúa.

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Nota

The code in Google Authenticator changes every 30 seconds, so if TaxDome rejects it, enter a new one.

Open your authenticator app and enter the 6-digit code shown.

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Nota

The code changes every 30 seconds. If it’s not accepted, enter the new code.

Once signed in, you’ll be prompted to set up additional security features like passcode and biometric authentication .

Enable additional security features on mobile

Once signed in to the mobile app, you’ll be prompted to set up additional security features like passcode and biometric authentication.

Para utilizar un código de acceso, introduzca los cuatro dígitos que desee. De lo contrario, pulse el icono de salida de la izquierda. Cuando selecciones una contraseña, se te pedirá que la confirmes en la siguiente pantalla.

Para utilizar la autenticación biométrica, pulsa Activar Face ID o Configurar autenticación biométrica. De lo contrario, pulsa Tal vez más tarde.

La versión para iOS también te pedirá Activar las notificaciones. Puedes saltarte el paso eligiendo Quizás más tarde. La versión de Android habilitará tus notificaciones por defecto. 

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